Showing posts with label meetings. Show all posts
Showing posts with label meetings. Show all posts

Monday, July 30, 2012

PMA Meetings 2012 - Part 3

A Day at CCI
taking a break but still talking
Some of you might remember that the PMA meetings always include a day at the Canadian Conservation Institute (CCI). We again started off with the recent cuts. CCI has been hit hard over the past few years and they are now working on a strategic plan to "focus its knowledge and expertise on preservation and access to significant heritage objects and collections in Canada". So over the next while CCI will be meeting with stakeholders, conducting consultations, and going through all those other fun strategic exercises.

Also on the agenda was CCI's conservation services, and how there are many upcoming anniversaries that museums should be thinking about. Federally this is being referred to as "the road to 2017", Canada's sesquicentennial year. Leading up to this we have Arctic Expeditions (1913-18), the 400th anniversary of Champlain meeting the Outaouis, the 150th anniversary of the Charlottetown conference, 200th birthday of Sir John A. Macdonald, WWI, , Women's suffrage, the Canada flag, transatlantic cable, Vimy Ridge....the list goes on and on. So if you have objects related to these events or other significant community anniversaries, don't forget that you can ask CCI to conserve these artifacts. Lots of info on their website about this service.
CCI's workshops are perhaps the most visible of their services, and over the years we have seen our fair share of these in Nova Scotia. Along with the other services the workshops are being reviewed, especially in terms of delivery methodology. And the good news is that they are working on 4 new workshops which will be rolled out over the next couple of years: exhibition lighting, reorganization of storage, book conservation, and box making. This is very good news.

Much of this day was spend in think tank mode. As part of their strategic planning work, CCI had a bunch of questions for the provincial associations. So we got to share the realities and needs of our members with the federal agencies that exist to serve Canadians. I know I speak for my colleagues when I say this time of brainstorming and sharing felt pretty good. Since I'm sure you're all curious, here are the key messages we left with CCI (& CHIN, & the CMA). Feel free to let me know if you think we were off the mark.
Some of the group
  1. The key challenges our member museums face in caring for their collections are - volunteer fatigue, fear of change (mostly in convincing staff/board members of preservation needs instead of doing things they way they've always been done), storage know-how.
  2. CCI can enable our member museums to better care for collections while making them safely accessible by - podcast & video how-to guides, regional representatives to personalize the connection with Ottawa, tip sheets, demos, checklists, work with PMAs on preservation curriculum
  3. Preferred methods of delivering information, advice & training are - demos, check lists, face-to-face, scalability & adaptability (make something adjustable for the different sizes and types of organizations), workshops, train the trainers, curriculum support to PMAs
  4. Other sources of support (related to collections care) and professional development are - provincial museum staff, archival councils, consultants, museum studies schools. These were given with the caveat that we are seeing very limited resources & increases in expenses, a loss of many local experts, and limited knowledge of CCI's resources
  5. The biggest contribution CCI can make to build the capacity of our member museums is - provision of information, development of knowledge in the field of conservation, scalable information for small museums, affordable workshops, partner with the PMAs
So that's a review of this year's meetings. I hope that you learned a little something, and can see how ANSM's presence at these meetings is beneficial.
Until next year, peace!
Pierre from the OMA

In case you missed them:
PMA Meetings 2012 - Part 1
PMA Meetings 2012 - Part 2

Sunday, July 29, 2012

PMA Meetings 2012 - Part 2

Bill C-11: The Copyright Modernization Act
Copyright is scary. So are polar bears.
Canadian Museum of Nature
Oh copyright. Everyone's favourite thing to deal with in museums. This is one of those topics where people's eyes begin to glaze over. So here is a brief overview of changes as given to us by a lawyer.
1. The Distribution Right - this gives creators the right to authorize the first transfer of ownership of the work, and since the distribution right is needed to widely share the info, this gives creators a bit more control.
2. The Making Available Right - the copyright owner can prevent online sharing & take action against the person/group that published the work online
3. Term Extension for Published Performances and Sound Recordings - The current copyright limit of 50 years from performance or recording is being adjusted. So if the work was published, another 50 years is added to the maximum of 99 years. This is for physical distribution only, and does not count online sharing as publishing.
4. Moral Rights for Performer - same as author's rights, and will not be grandfathered into the new legislation.
5. Fair Dealing: Parody, Satire, Education - what concerned us all here is that education has only been discussed as "formal setting", meaning in a school. Since museums are in the business of education, we will be watching this very closely.
6. User Exceptions - these are subject to specific conditions, but we heard that you can make reproductions for private purposes, later listening or viewing, or to make a back-up copy. Any non-commercial user generated content must give credit to the source and you can't exploit the existing work in an adverse way.

Does that all make sense? I'm sure you're following right along. Ok, so what else does this mean for museums?
1. Exceptions are being extended so that we can manage and maintain collections - ie. we can reproduce a work of art in an alternate format for preservation purposes.
2. Photographs follow the life+50 rule for copyright, and under the new bill it won't matter who commissioned the photograph. The photographer always holds the rights. So if you have staff or volunteers taking photographs for the museum, this means they will hold the rights unless you ask them to sign over all rights to the museum or society.

CHIN's Professional Exchange 2011 Survey
Sorry to CHIN, but these results were rather amusing to some of us around the table. For anyone not familiar with the Pro-X, it's a massive online resource for museums. Links to all sorts of good stuff that helps us do our work. "Surprisingly", the results of the survey were that people are looking for information on the basics - collections management, databases, digitization - stuff to help them manage collections. CHIN has put a lot of focus on special technologies in recent years, such as our QR code project, and so they were a little surprised that more people weren't looking for these tech-savvy innovative resources. But as we discussed this, all the PMAs agreed that while a few of our members are ready to tackle these fun and fancy things, most are still working on the basics. If someone is still entering a massive backlog into their database, they aren't going to embark on an augmented reality project. So the results of the survey seem very accurate in reflecting the reality of museums across the country.
This moose is preserved. Are your records?
Canadian Museum of Nature

CHIN's Digital Preservation Survey
So CHIN did another survey last year, this one focusing on the volume and type of digital assets held by museums, and the needs of these museums to manage said assets. I am always preaching backups, and 37% of respondents said they had lost files, and many had old floppy disks or tapes or other old formats that they are very difficult or impossible to read due to advances in technology. What CHIN learned through this survey is that many museums don't have the resources to complete an inventory of these assets, have unstable storage conditions, and have things stored in various places. Respondents identified digitization and preservation strategies as their greatest need, so CHIN will be working on a final report and figuring out how they can help address these issues.

New Technologies
This is the fun stuff. What's coming down the line? Let's start with what's here now: mobiles and tablet computing. No denying that. Next up is augmented reality and electronic publishing, following by digital preservation and smart objects.
With mobiles, most museum apps are audioguides at this point. If you want to learn more check out this recent survey. Other mobile experiences are being created through QR codes, and using existing location-based services such as Foursquare, Historypin, and SCVNGR. Tablets are being used in education and on tours to give visitors more information.
Augmented reality has great potential for education, as it allows you to combine social aspects as well as an overlay of digital information onto a physical space. Electronic publishing is mostly limited to duplicating print publications right now, but there is also big potential here - your imagination is the limit kind of thing.
Digital preservation has surfaced as a major issue since our technology is changing so rapidly. We need to be able to read all those old files (at least the important ones) and so we're experiencing software and hardware issues. Not everyone has kept their 8-track player. Smart objects are basically virtual representations that explain how they work and give the user extra information. Again this is very geographically oriented and relies on mobile technology.

PMA Meetings 2012 - Part 1
PMA Meetings 2012 - Part 3

PMA Meetings 2012 - Part 1

Yes we were just in the Ottawa area for the national conference, but we liked it so much we decided to go back for the annual Provincial & Territorial Museum Association (PMA) Meetings. Our host this year was the Canadian Museum of Nature, who gave us a great tour and tons of food to keep us going over the two days. The museum also gave me some great photo ops that are far more interesting than a bunch of people sitting around tables. I hope you enjoy them :)

The atmosphere was different from other years, and CHIN started off the meetings by saying, let's talk about the cuts. We all know that serious cuts are taking effect and this is greatly affecting our work. CHIN shared that their approach to the departmental cuts was & is to preserve investment funding, which means the Virtual Exhibits and Community Memories programs are intact. Unfortunately they are no longer able to support Young Canada Works internships or special projects with the PMAs, which is a serious blow to the provincial associations. Since 2006 we've had 9 CHIN-funded YCW interns which has allowed us to conduct research projects, photograph artifacts, create how-to manuals, test out qr codes in museums...lots of valuable and innovative work for and with our member museums. It would have been impossible to accomplish this work without this funding support. We also heard that the Canada Interactive Fund is gone, which would have been a perfect fit for our upcoming website. So now as we move towards the September launch and even more innovation, we are looking at other partnership and funding opportunities.

News from the other provinces & territories
The Yukon reported that they are revisiting their strategic plan and looking at joint marketing while Nunavut is working on building up their membership network. New Brunswick is focusing efforts on professional development for members and political advocacy, and is dealing with a restructured provincial department and recognizing the need for quality controls in the provincial inventory program. Newfoundland & Labrador is preparing to launch a new website with a members only section for toolkits and resources, and is conducting a lot of training on intangible cultural heritage in conjunction with MUN and the Heritage Foundation. Alberta's strategic plan has them focusing on sustainability and building organizational capacity while getting to know their new government and culture ministry. Their upcoming conference is about relevance, asking those tough questions about change management, closure, working with under-served communities etc. Quebec has a new mobile website and just passed 1000 Facebook fans. They have been forming new partnerships, such as working more with Library & Archives Quebec and working on the conservation of religious objects not in museums. PEI has a new website and is moving into the world of online training. Manitoba is redoing its curriculum, revamping its awards program, and working on a communications strategy. Ontario is looking at merging 3 programs into 1, undergoing a review of community museum standards, delivering webinars and preparing to launch a provincial heritage director, and have set up a nice new network system that lets them access their files from anywhere. And last but not least, Saskatchewan is also working on updating their website, have just hired a new Museums Advisor (congrats & welcome to May-Lin!!), are moving more and more into the realm of digital communications & online training, and like Alberta are addressing the issue of museum closure.
Everyone expressed that they are experiencing major challenges with the national cuts, and some also have provincial cuts to deal with as well.

Fundraising
Canadian Museum of Nature
The question of museums fundraising was raised and made for an interesting but brief discussion. It was acknowledged that museums need help in this area, but that statistics show that they are able to raise a much higher percentage of their budget than other charities. Corporations are now contributing as part of their marketing strategy and in accordance with a business model. Corporate philanthropy appears to have undergone a major shift.

CHIN Membership Services
I often hear from our members that their situation and struggles are unique. I won't say that isn't accurate, but I thought it might be interesting for people to hear what CHIN reported about their members. 1,527 organizations are members of CHIN, and of these 79% have between 0-5 employees. These organizations self-identify as museums, historic sites, galleries, interpretive centres, heritage/cultural centres, etc.
The Community Memories program has been very successful in Nova Scotia, and continues to be one of CHIN's most valuable services. This year 56 proposals were successful - 4 of these being in Nova Scotia. There was some discussion about content, and the idea for "themed calls" was put forward. This means that instead of CHIN announcing a general call for proposals, they would ask for more specific proposals. They have analysed existing content and identified key areas to improve, especially in areas dealing with upcoming anniversaries - the sesquicentennial, WWI, Vimy Ridge, the Halifax Explosion, etc etc etc.
If you are considering applying into this program, I would love to talk with you about your ideas.

PMA Meetings 2012 - Part 2
PMA Meetings 2012 - Part 3

Thursday, June 9, 2011

Provincial Museum Association Meetings - Day 4

CCI is so cool!  Our final day in Ottawa was spent at the Canadian Conservation Institute, talking about preservation issues.  This is great.  Having studied Collections Conservation & Management, I obviously have a soft spot for these guys.  Not only are they our national experts, but they are highly respected on the international level as well.  And this is a very small field, so we are extremely fortunate to have such an organization.

Over the past few years many federal programs and services have been undergoing review, and CCI's was recently completed. In discussing preliminary results, it sounds like we're all on the same page about what issues are most prevalent in Canadian museums (regardless of size, operating structure, budget, etc.).  We have insufficient room and inadequate conditions to house collections, we have difficulty caring for collections in the long-term, difficulty  financing core functions that don't generate revenue (and insufficient revenue in general), and insufficient funds for the necessary professional development.  In comparing these issues to the services provided by CCI, it is very easy to recognize its importance.  Access to expert advice, reference materials on their website, workshops delivered through the provincial museum associations (we've got one coming up in the fall...stay tuned for more details), an extensive lending library, research & publications, the list goes on and on.  We heard today that since 2006, CCI has trained 1707 people in 113 workshops. 

We also talked a lot about relative humidity and temperature, and the ASHRAE guidelines that are now being used.  In a nutshell, you want to avoid extremes - fluctuations are bad and end up costing you a lot of money to try and control.  So if you will realistically never be able to achieve 50% RH, you should instead focus your efforts on minimizing the fluctuations that take place.  As this is an active area of discussion in the conservation field, it was recognized that more work needs to be done on implementation strategies - simple things that any museum can do to help improve their storage and display environments.  I think this is a topic to dig a bit deeper into, so I'll put it in my list of future posts. 

Thanks to Charlie Costain for the quote of the day, "don't let things go mouldy".  Mr. Costain is an expert, so I'd listen to his advice if I were you.

After 3 days of beautiful summer weather, this afternoon was a completely different picture.  At 445pm the skies opened, the wind picked up, and we had a crazy thunder and lightning storm.  Maybe Ottawa was just sad to see us all go back home, but throwing a tantrum that involved picking up and tossing patio umbrellas around seemed a little extreme.  Thanks to CHIN & CCI for pulling all of this together, and to the other PMAs for some great discussions and "networking".  And now it's time to catch up on sleep.
Thank you Ottawa and Good Night!

Wednesday, June 8, 2011

Provincial Museum Association Meetings - Day 3


The first topic of today's discussions hit very close to home - documentation standards.  As most of you know, I tend to get a little preachy sometimes with this topic, so hearing what's new with standards was great.  I've got a long list of resources to share which I'll be doing through our Facebook page over the coming weeks.  Thank you Heather!

We also heard from CHIN staff about the latest and greatest in digital technologies, ie emerging trends.  I'm very happy to say that QR codes were at the top of the list, and have actually created a lot of buzz at these meetings.  Almost all the other provinces want to follow our lead in doing their own qr code project, or at least encourage their members to incorporate qr codes at their sites.  Yup, ANSM - trendsetters.  Sheila also talked a lot about augmented reality and rfid tags.  Very inspiring stuff, and I took a lot of notes and thought up even more stuff to add to the ever-growing project wish list.  Oh the possibilities!

Ken from Newfoundland talked about all the work they're doing with intangible cultural heritage.  This is the province to watch.  Since the provincial government decided there should be a provincial initiative to deal with ICH, they've developed guidelines and are now actively capturing information.  We got to watch a video of "running the goat" from 1981, which was pretty amazing.  I'll definitely be delving more deeply into this work.  Huge potential for Nova Scotia's museums, and something that people have been asking about fairly frequently.

David and Jim from BC talked about their new website, timetravelbc.com.  This is definitely an inspirational site.  David gave a great presentation on the process they went through in developing it, and Anita and I were definitely paying very close attention.  Lots to learn, and lots to apply to our website plans.  The BCMA is very closely aligned with BC Tourism, and has been gradually shifting their focus in this direction over the past few years.  Once again, this is a phenomenal project that we can learn a lot from.  It has been a banner year for ideas. 

Anita with Maman
We ended the day with a guided tour of the National Gallery of Canada.  Unfortunately, when you put that many museum geeks into a space they tend to wander around a lot, so as Anita put it, we were very amoeba-like in our tour.  Unfortunately we didn't get to see the new Caravaggio exhibit because it's still being installed, but it sounds like that's a show worth coming back to see.  I think my favourite pieces were the ones from home, like the painted room that used to live in Nova Scotia, which had mill-work that was practically identical to my house.  I also liked the old harbour views of Halifax; there's just something about the age of sail...
The Group of Seven works were pretty great as well.  Thanks so much to CHIN for organizing the tour, and to our lovely tour guide whose name I did not catch.
that's all for today

Monday, June 6, 2011

Provincial Museum Association Meetings - Day 2

view from our meeting room
So the first "real" day is over. 
We started off by talking about digital preservation issues.  Museums have been creating lots of digital content over the past few years but have often missed planning for the preservation of this content.  It was pointed out that digital preservation requires active intervention beginning at the time the digital asset was created.  While it is imperative for someone at the museum to be responsible for this, based on the goals of the organization, this question of "how do we do it?" is being asked at the national level and there is much debate about the potential for preservation services and how these should be provided.
National Arts Centre
The issue of digital preservation is much more pronounced with "born" digital data - content that can't be re-scanned or digitized if the files go corrupt or are lost.  While much of our digitized materials have some physical representation, digital images, audio, and video files are just that, files.  For this reason, we should be checking these every few months to make sure the files are still readable.  We also talked about physical security, such as keeping copies off-site and making sure doors are locked and files are secure on-site.

Rideau Canal
I presented on our recent qr code project, and realized that the OMA's video production how-to guide will work beautifully in conjunction with our how-to guide.  Both should be posted on the CHIN Professional Exchange website by the end of the month.

memorial to First Nations veterans
CHIN gave us a membership update, which included announcements about the VMC Investment Programs.  The Art Gallery of Nova Scotia will be creating a virtual exhibit, and Community Memories Projects were awarded to the Charles Macdonald Concrete House and  Wedgeport Sport Tuna Fishing Museum.

Highlights of the day include:
1. Passing notes in "class" in order to figure out dinner plans
2. Lunch time walk with Julie & Pierre in the beautiful summer weather
3. Bilingualism...there's just something so Canadian about meetings where people use English and French interchangeably
4. Quote of the day: "for it to be a conspiracy someone has to be in charge"
5. The LOCKSS Principle - lots of copies keeps stuff safe!

Sunday, June 5, 2011

Provincial Museum Association Meetings - Day 1

Ok, so technically tomorrow is day 1, but I'm going to cheat a bit in order to remind people about the PMAs.  For the past few years I've been making an annual pilgrimage to Ottawa in order to meet with CHIN, CCI, CMA, and other provincial & territorial museums association staff members.  Having all these museum people and key stakeholders in the same place at the same time means lots of talking, listening, brainstorming, analyzing...by the end of the three days our brains are fried and sleep is at the top of our "to do" list. 

waterfall wall...ooooh!
Having said that, I think I speak for all attendees when I say that these meetings are crucial.  We're all so busy in our own work that we sometimes forget to look up and compare notes with the other provinces and territories.  Sitting around a table and learning from eachother always sparks new or borrowed ideas that can be brought back to Nova Scotia for the benefit of our museums.  This is also a chance for ANSM to bring Nova Scotia's issues to the national table.  The stakeholders we meet with are funding and service agencies, and advocacy associations.  And what we find more often than not, is that when an issue is raised by one province, it is echoed by others.  For instance, over the past two years we have been raising the issue of Young Canada Works not allowing you to hire the same student twice.  For museums in rural areas the candidate pool is often too small to accommodate this restriction, and from the perspective of the employer, it means losing valuable time retraining instead of being able to hit the ground running with an interested individual whose expertise can be built up over several years.  This year, those restrictions were finally lifted.  Many voices carry much power.

Anita getting cozy with Macdonald & Cartier
Anita and my adventures began at the Halifax airport where we learned that the flight had been overbooked and so there was a small chance that one of us wouldn't get on board.  I managed to get through security without setting off the metal detector, and even avoided the random laptop swab test.  The guy behind me was not as lucky.  In the waiting area we ran into Janice and Lynn from Association Museums New Brunswick.  Janice trained me in collections management databases back when I lived in New Brunswick, which means we share many acquaintances and always enjoy catching up on the latest news.  The ensuing shop talk helped pass the time as we waited and hoped that the plane had enough seats.  Luckily, we all made it on the overbooked flight, arrived with all our luggage, and got to the hotel safe and sound.

So we're here, we're settled, and we're almost ready to go.  Tomorrow I'll be presenting on our recent QR Code Project, and we're having a roundtable on digital preservation.  So it's time to review my presentation and speaking notes.  And after that it will be time to review the digital preservation questions.  After that I think sleep might be in order.  Stay tuned for daily recaps!
view of parliament from my hotel window

Monday, February 7, 2011

Central Regional Heritage Group Meeting

On Friday the Central Regional Heritage Group met at the NS Museum of Natural History.  There were around 15 people in attendance from across the Halifax Regional Municipality, representing 11 organizations.  Not a bad turnout for a mid-winter meeting.

Anita and Karin reported on the various ANSM activities, from the upcoming conference to the new database system.
The Council of NS Archives reported that it has some new emergency supply kits that can be accessed by members in the event of a disaster.  They are located at the NSARM in Halifax, the Beaton Institute in Sydney, and the Yarmouth County Museum & Archives in Yarmouth.
Moose River Gold Mines Museum reported that this year marks the 75th anniversary of the mine disaster, and commemoration activities will take place on April 30th.  Mainland South Heritage Society is celebrating 20 years, and will be having a tea on Feb.19th at the community centre.  Cole Harbour Heritage Farm has just completed a Community Memories project; the funding allowed them to digitize all of their audio-visual holdings.

Destination Halifax was also in attendance and gave us all an overview of what they can offer to heritage organizations. While their target market is the meeting/convention world, they are always looking for activities and products (including museums) to promote to visitors.  Their website gets over 35,000 hits per month, and even if you aren't a member you can submit events and promote your organization.  With over 22,000 fans on Facebook, this provides a great venue for advertising upcoming events at the museum, whether it's an exhibit opening or tea social.

After the meeting Jeff Gray took us on a tour to visit Sue the T-Rex.  It was great to see all the young families coming into the gallery and hear the kids' reactions - Wow!  It's so big!  Look at the teeth!  This is so cool!
What a great way to introduce kids to the world of museums.  The interest is there, and in April we'll be looking at ways to move Beyond the Labels in our interpretation so that we can keep the kids interested in coming back again and again.

tree under construction
  We also got a behind-the-scenes tour of the upcoming exhibit Netukulimk which is scheduled to open later this year.  The premise is to bring the outside inside, so the exhibit development team is working hard at creating a Nova Scotian forest with trees and caves with lots of interactive pieces for kids to learn and play.  As one of ANSM's partners in the QR Code project, the museum is taking full advantage of this new technology and using it to share what's taking place behind the barriers.  Two QR codes are providing visitors with the opportunity to hear about the exhibit development process from MNH staff who are busy building and painting.  As Jeff put it, this is a great way for visitors to engage with museum staff who aren't interpreters or on the front lines, giving the visitors a better understanding of how the museum operates.

looking underground and a new home for the bees
exhibit design behind-the-scenes











The other great thing about meeting at the MNH is that Jeff and Karin got to hang out with a CBC reporter and talk about QR Codes after all the meeting attendees had left.  The MNH officially launched their QR Codes on Friday, so this gave an opportunity to garner a bit of press and monitor people's reaction to these funny little square things (according to our stats, so far the code next to Gus the Tortoise is the most popular, surprise surprise).  Jeff opted to not post any notices about the QR codes and is taking a "if you know what these are, check them out" approach.  So if you go to the Museum of Natural History, be sure to take your smartphone and go hunting for those elusive little black and white squares.  


The next meeting has been scheduled for May 13th at Alderney Gate, hosted by the HRM Cultural & Heritage Development team.  Stay tuned to the listserv for more info.







Tuesday, November 9, 2010

Northeast Regional Meeting

Hector Exhibit Centre
For those of you who don't know how Nova Scotia's heritage community is divided up, we have four geographic regions - Cape Breton, Central, Northeast and Southwest.  In each of these regions we have what we call the regional groups (I know, very original), consisting of curators, managers, volunteers, and other heritage-minded people.  About twice a year the groups hold meetings to discuss issues and compare notes.  It's been a few years since the Northeast region has held a meeting, but on November 2nd a group of us got together at the Hector Exhibit Centre in Pictou to revive the tradition.

It was a small but mighty group, and lots of great discussions were had.  In attendance were representatives from the Balmoral Grist Mill, Creamery Square Heritage Centre, Fundy Geological Museum, Sutherland Steam Mill, Wallace and Area Museum, and the Pictou County Genealogy & Heritage Society (which operates the Hector Exhibit Centre).  Each attendee gave a brief update on the goings-on at their museum and everyone was very interested in comparing visitor stats from the season.  Paul Collins spoke about the government programs undergoing review, and Anita brought everyone up to speed on various federal and provincial issues.  As this was the first meeting in awhile, the group talked a lot about what they want to get out of these meetings, and even brainstormed on possible collaborative work.


Dayle and Shirley checking out some archival records during a break
wreck wood from the Titanic and the Conley broadax


made in Nova Scotia display

If you are a heritage organization located in the Northeast you are more than welcome to attend these meetings.  The next one is scheduled for April 28th in Tatamagouche.  We hope to see you there!

Thursday, February 26, 2009

CHIN meetings - February 8-12, 2009

CANADIAN HERITAGE INFORMATION NETWORK AND PROVINCIAL MUSEUM ASSOCIATION MEETINGS
Ottawa, February 9-12, 2009

Follow-up Report to ANSM, PSC & Passage Members
By Karin Kierstead,
Collections Coordinator - Passage Project

The meetings were very well attended, with representation from each province & territory except for the Northwest Territories and PEI, who sent their regrets. Invitees included Executive Directors and either special project, technical or training coordinators from provincial museum and art gallery associations, as well as government and other staff who have province-wide mandates or scopes to their work.

CHIN Membership
The meetings began with an overview of CHIN’s membership as of December 2008, from which I have extracted the following pertinent information:
• 1341 members in Canada
• 95 members in NS
o 3rd highest in the country, following Ontario & Quebec respectively
• 43 contributing members in NS
o 3rd highest in the country, following Quebec & Ontario respectively
o since this report was issued, the NS number has increased to 51
• 8 new members from NS in 2008
o 3rd highest in the country, following Ontario & Quebec respectively
• 15 potential members in NS
o these groups are in the middle of the membership application process
• 1 museum in NS participated in the Community Memories project in 2008

Due to the difference in the number of museums in Ontario, Quebec, and Nova Scotia, we can never expect to “beat” these much larger provinces. That said, the fact that we are ranked as highly as we are in terms of membership activity and online contribution speaks very highly to the dedication of the heritage community in Nova Scotia and the effectiveness of Passage.


CHIN Initiatives
The following initiatives are underway at CHIN in order to increase networking and member visibility online.

Working with Provincial Associations

CHIN is renewing its efforts to work with provincial museum associations in order to strengthen the knowledge and abilities of heritage professionals with regards to technology. They strive to gain a broad understanding of the technology capacity and digitization initiatives that are being undertaken around the country, and are working to establish a dialogue with the museum community to determine their needs pertaining to digital heritage and its applications.
Their efforts are threefold:
• undertake collections development and other special projects with provincial associations
• learn about technology developments and challenges
• become actively involved and engaged in museum activities


Virtual Museum of Canada Renewal
Currently, the VMC boasts:
• 13 million visits per year
• over 500 online exhibits
• 600,000 images
• 140 interactive games
• 3,000 museums & heritage organizations
• a teacher’s centre for enhancing course curriculum

The renewed website will be launched on May 18th, coinciding with Museum Month. Upgrades to the site include:
• Feature Museums
• Theme, subject, and color searching
o increasing usability of search function
o targeting youth
• What’s New
o allows frequent visitors to easily locate new information
o will assist enrichment project staff with tracking of uploaded records
• Curator’s Pick
o feature artifacts or collections submitted by curators from across the country
• Find Museums Near You
o search by theme or location
• Museum Guide priority
o focus on ensuring information is correct and always up-to-date
• Professional Exchange
o section aimed at museum workers, consisting of case studies, fact sheets, etc.
o members can request information on different topics

Artefacts Canada Renewal
Goals:
• improve content standards
• improving the search function
• increasing the number of images
• improving the quality of data & images
• connecting researchers with museums and collections that they otherwise would not see

Community Memories Renewal
CHIN is currently developing new software to improve the ease of use and marketing capabilities for smaller museums. They are always looking for more virtual exhibits, and encourage both new and repeat applicants. New applicants receive $5000 to complete an exhibit, and repeat partners receive $2500 for each subsequent exhibit.

AGORA
The pilot project that partnered teachers with museums to create learning objects to enhance school curriculum has been completed. AGORA is now being incorporated into the Virtual Museum of Canada as the Teacher’s Centre. Currently, on average, 5 new teachers use the site every week in order to enhance their curriculum content. Participating in this work requires the assistance of a certified teaching professional, and not only increases museums’ online profile but expands their educational outreach, thus fulfilling their mandate.

Resources & Training
CHIN is continuing to add information to the Reference Library on their website. One such resource is the Parks Canada Description and Visual Dictionary of Objects. This site is very easy to use and assists in the proper documentation of artifacts. You can browse through over 2,500 bilingual terms either by keyword or through the index.
In the coming year, the newly revised Nomenclature for Museum Cataloguing will also be launched and an online version will be available. CHIN is also hoping to increase their training portfolio, and offer more webinars and information through their professional development centre known as the Knowledge Exchange.


Museums & the Internet
With CHIN’s focus on Artefacts Canada and the Virtual Museum of Canada, they have inevitably received many inquiries about the impact of museums having an online presence.
Here are some important statistics to consider:
• 71% of Canadians are on the internet:
• 84% of them are active in social media
• 89% of them watch videos
• 64% of them visit blogs
• website visitors are 2.5 times more likely to visit museums in person

In addition to the traditional website presence, it is increasingly important for museums to expand their online presence through social media networks and other sites that are already frequented by online visitors. These include Facebook, Blogger, YouTube, flickr, and digg, websites that can be easily maintained once an initial presence is established.
Here are 7 steps for success in social media:
• identify target audience
• establish clear objectives
• select key words and phrases
• solicit
• contribute
• socialize
• monitor


Canadian Conservation Institute (CCI)
The website is undergoing changes, which will reflect a federal government standardized formatting. They will be sharing more information online through a conservation resource centre. It will contain information at a variety of levels from technical information for conservators to the basics of conservation for the general public. There will also be a web-based risk assessment tool that will show where and how to distribute limited resources. The light damage calculator that was mentioned last year has been completed and will allow users to predict the amount of fading of an object under its current conditions, and determine a better preservation scenario by adjusting light levels.
CCI reported that only four objects were treated from Nova Scotia over the past year, while some other provinces had upwards of 50 treatments. They are very concerned about the lack of applications as it may appear to government that they are not meeting their national mandate. The paper & textile lab had to turn away several applications this year, but the objects & archaeology lab accepted all applications and are looking to increase the number of applications in the coming year. Information about eligibility for this free service can be found on their website.

Steering Committee Meeting - January 22, 2009

Minutes; January 22, 2008
ANSM Boardroom

Present: D. Watts, Chairperson
Passage Project Steering Committee
G. MaGee, Secretary, Central Rep.
D. Crouse, Northeast Rep.
L. Rafuse, Southwest Rep.
J.McLean, Cape Breton Rep.
P. Collins, Dept. Tourism, Culture and Heritage
K. Kierstead
L. MacEachern
G. Hammond, ANSM (Guest)


1.0 Welcome
D. Watts welcomed all to the meeting and introduced G. Hammond,
President Pro Tem of ANSM, who will be invited to participate later in the meeting.

An Agenda was distributed. The chair asked to add an item (8 New Business) in which the chair will introduce and discuss the issues to be resolved between ANSM and PSC. The next meeting date item will become item 9.


2.0 Minutes of Previous Meeting, Oct. 24/08
By motion of L. Rafuse, seconded by D. Crouse, the Minutes of the October
24, 2008 meeting were approved as previously distributed.

3.0 Business Arising: There was nothing to bring forward from the previous
minutes.


4.0 Passage Update and WHS:
D. Watts informed the committee that an account has been set up at the Bank of Montreal by Wolfville Historical Society for the administration of the Passage Project and a bookkeeper engaged on an hourly basis. A copy of the bookkeeper's report for December consisting of a Balance Sheet and an Income Statement was given to the secretary for attachment to the minutes. It is the intention to keep a second copy of these in the project financial files.

5.0 Staff/Project Reports
5.1 Work Plan for 2009. There were 2 work plan documents sent out via email. One was the actual plan and the other document was an explanation guide. The tasks as set out for the month of December have been achieved even though the goal of 9300 records was not reached. Weekly updates are being sent and this information is being tallied on a monthly basis and will be included in the blog updates to the partners. K. Kierstead has assisted G. Hammond in his preparation of the ANSM accounts in respect to the project and devoted in total twenty hours towards that. As a result some of the tasks that were set for this month have not been accomplished, but the work plan is flexible enough to allow recovery later.

The information management system is a multi-sheet excel document that outlines Passage delivery, member participation etc. It is still being populated but is progressing well.

The computer maintenance plan for partners’ computers has not been formalized on paper but has been conceptualized and will be put to paper in the next week. This is not a very technical task. However there are different levels of computer literacy and some members do not understand that by running virus and malware scans that this will not only protect the information on the computer but will prolong the life of the computer. Some people/sites will need training on this aspect of project delivery.
The final report and regular monthly report for CHIN is slated for next week.
Data cleaning will be addressed later.

5.2 Member Surveys: A polling feature was added to the blog, this allows multiple choice questions to be put to the members. The first question was whether their website works for them. Of the 21 who responded there were 7 who said no, it did not; 6 who said somewhat; and 8 who said yes. The second question as suggested by Randall House was how did other sites classify their photographs. Were they artifacts or were they archival material. Of the 13 sites that responded there were 7 that said archival, 3 that said artifact, and 3 that used the combination arc/arf field. Results will be shared in the monthly update. There was an open ended question as to thoughts for the next survey.

Other sites have expressed an interest in joining Passage. A survey might be useful in determining future members; this survey would also create a paper trail and will establish baseline. This could be applied to member museums that have already been part of the Passage Project since this would provide a baseline of information on all members. In the past potential partners were interviewed over the phone and/or through site visits.

The question was raised as to who were future potential partners for Passage. SDI has been approached for the funding for 3 new partners. The $500.00 fee covers approximately 1/3 of the actual cost. Unless there are surplus funds then this is the number of new partners that can be added. There may be about 8 that can be approached that participate with CMAP. There is one site in Cape Breton and two in the Southwest who are very serious about joining.

5.3 Made in NS, Phase III: The final report to CHIN is due Jan. 30th. Eighteen out of thirty two sites have uploaded, so fourteen are remaining; most of those have not uploaded before. Randall House has made data enrichment a priority and has been working on its own so the numbers that it has sent up are unknown. The final report will include an invoice for $5000.05, and while the ANSM bookkeeper has given assurances that when CHIN cheques are received that they will notify us, so far this is not occurring. To the best of our knowledge $24 500.00 of the $41 000.00 from CHIN has been received, this covers both L. MacEachern’s project expenses as well as the YCW interns.

5.4 Data Cleaning & Uploading: Since the last meeting 10 067 records have been uploaded to Artefacts Canada so currently there are now 47 692 records are online. Recently completed is the Atlantic Canada Aviation Museum, the North Cumberland Historical Society and the Islands Museum. Over the past year 48 000 records have been cleaned and each site has been provided with a report on the state of their records and how they can improve their methodology. There are still sites that are reluctant to upload unless their records have been enriched but the majority of sites have been happy to have their cleaned records uploaded. Sites continue to express their appreciation for the help and work done in this area. Last year there was some difficulty with uploading to CHIN, this year it seems easier as there have been no changes.

6.0 Finances
6.1 Current Financial Report: The updated Passage & CHIN ledger was not sent by the ANSM bookkeeper until the night before the meeting. It appears that there is still money being taken out for office supplies, internet, etc. even though Passage is not operating out of the ANSM offices. This will need to be reversed, and has amounted to $51.14 to date. The ledger did not include some known YCW expenses, but from our books it appears that there is approximately $1000.00 that can be spent on digitization equipment as planned

6.2 Future Investments & Expenditures: The CMA Conference is coming up soon, L. Rafuse made a motion that K. Kierstead attend, seconded by J. McLean and carried (there is money budgeted for this).

The current SDI provides funding for 1.2 staff, that has allowed us to have R. Cloutier on call for technical support. This continues to work well. With the same arrangement last year, we did not use all of the staff money. As a result there was about $6000.00 left in staff salary. Since there will still be data cleaning work outstanding at the end of L. MacEachern’s contract, and in view of our priority of having all databases uploaded by August, extending her contract is a way of ensuring that we complete our goals & obligations. K. Kierstead will do a cost analysis and forward this to the committee for final approval. A motion to approve the extension of L. MacEachern’s contract was made in principle by L. Rafuse and seconded by D. Crouse. Motion carried.

Magic White Board: V. Lenethan has invested in a training board that allows Long Distance Learning provided the participants have a microphone, webcam and internet access. This is ideal as it overcomes issues regarding travel, weather, time difficulties, etc. so this seems worthy of further investigation. K. Kierstead and D. Watts will look into this and report back to the committee.

7.0 Position Papers:
7.1 J. McLean presented the committee with a copy of his report prepared on open source vs. proprietary software. One of the featured software was PastPerfect, R. Cloutier just happens to be the only certified trainer in Canada for this software. R. Cloutier stated that this software’s feature of building your own report is convoluted and that users could only begin to make use of this feature after preparing a proper procedures manual. That said, if there are any small bugs in the preparation of these forms, the program shows an error message and forces you to quit the program. It was decided that perhaps the best course of action would be to update the current program. One item that might be added would be a merge feature that would allow multiple computers at the various sites to be fully utilized. Such a feature could lock out access from the supporting computer for a file in progress or make the computer read only. K. Kierstead will put J. McLean in touch with R. Cloutier to discuss various upgrade options as well as a backup button which will likely be the efficient way to backup the system, most likely through a server.

7.2 Passage in the Future: This paper is one that D. Watts said he had wanted
(and was willing to do including face to face site visits) to undertake to help him thoroughly understand the project and to be prepared to make a comprehensive proposal. Much else has prevented this from being started. In his view partners are not ready for any abrupt changes or major shifts in the method of project delivery at the moment. It does seem to be rather obvious that the project should translate from a labour intensive project to more of a maintenance project for the long term. This approach is yet to be developed.

At the chair's request, K. Kierstead prepared a confidential document in which the capabilities/capacities of every partner site were appraised, based on Kierstead's many encounters with the partners during the delivery of project services. In that document poor records mean that they are skeletal in the database and do not necessarily reflect the paper cataloguing. Poor records are those that may contain information in only the required 6 fields. Good records are those that have information in the “important” fields, such information is short and provides for only basic understanding of the artifact. Excellent records are those that have been enriched so that there is a full appreciation and understanding of the artifact. Problems or poor records seem to result when there is incomplete training (often of summer students) at many sites. There are a number of partner sites who can be identified who do exhibit confidence and competence with their ability. The task is to increase that number. The problem is to know how.

7.3 Terms of Reference (for PSC within ANSM):
D.Watts said he had already written a paper for himself about this, in which he considered three ways in which the project might eventually be brought back "under the wing" of ANSM. It’s not for distribution. Suffice to say that Passage appears to be working within a policy vacuum.

8.0 New Business:
The chair invited G. Hammond to participate at this point in the meeting.
D. Watts said that this has been introduced to make PSC familiar with the engagement that he and G.Hammond have been conducting on the issues that have been an ongoing problem for ANSM and which resulted in the SDI debacle in August last. Since then, B.A. Aaboe-Milligan and D. Watts met the ANSM board and commenced a dialogue. Subsequently, with Aaboe-Milligan's retirement as PSC chair and DW's becoming chair at the 24 October PSC meeting, the dialogue has been continued between GH and DW, by meeting and by e-mail.

DW prepared for the meeting by writing a response to the most recent exchange of communication with GH, and which was replied to by its reading to the meeting by DW (a copy of that reply, together with documents from GH were given to the secretary for keeping in the minute book).

These were the issues addressed.

1. Ownership of the money which the project generated, over time, in excess of the expenditures is considered by the board to belong to ANSM, and their's absolutely to manage. This amounts to about $37,000 in total.

The Passage partners contend, and have always done so, that this money belongs to the project and should only be directed to services delivered by the PSC. Since the Passage partners are unincorporated, they clearly cannot own anything. They might say they have been charged excessively for Passage services however.

Accordingly DW took the position that these monies had to be acknowledged as such within the ANSM books as accruing to the project and be treated as a reserve to be expended from time to time for the benefit of the project. For his part GH said that ANSM couldn't have this on their books for accounting reasons. A three part proposal was subsequently received by DW from GH which proposed to eliminate all the earnings this year, as follows:
(a) Send each past and present Passage partner $300, which will account for about half the earnings;
(b) Allocate $10,000 to the Collections Management Advisory Committee to support their expenses for the CMAC mandate for 2009.
(c) Allocate $12,000 to a Three Year Museology Training Plan for NS (Museums) proposed by ANSM, for which partner funding from MAP and SDI had been approved and a consultant about to be retained.

DW's response was that (a) was retrograde and other PSC members said that $300 in each partners hand would not be as productive as PSC providing service to them and were not in favour of that idea.

DW's response to (b) was that this favoured the partner's interests and was a use that would very likely receive their endorsement once they knew what it was the CMAC was to do in 2009. PSC was inclined to agree.

DW's response to (c) was negative. PSC had been told clearly that Training was not their mandate and was one of the reasons ANSM declined to submit the SDI application. In DW's opinion, the partners would not agree to that.

The PSC appealed to GH to find a way to recognise and manage the project earnings over a period of time, for the total benefit of the project.

On this point at the meeting, GH heard an account from G. MaGee of how the Fultz House Society, of which she is member and administrator, manages a segregated investment fund for a future, time uncertain building project, to which monies are contributed year upon year. DW also described investment savings managed by Wolfville Historical Society, which has monies flowing in both directions, for four different purposes. There does seem to be a way by which charitable organisations can manage monies like this, acceptable to CRA and the Charities Directorate.

2. Ownership of Computers, used by the project staff, purchased with project funds.

The board, through GH took exactly the same position concerning these assets as the one taken regarding the project earnings in his proposal ie: to claim ownership. In this case however, DW concluded that the project's interests would be protected and indicated he would support this proposal. DW made a point regarding computer maintenance and upgrade and asked for that to be addressed.

3. 2009 Passage Workplan

The initial part of the board's proposal spoke of what they considered the project's mandate to be, one in opposition to the one held by the project, being that Passage was not confined just to Collections Management Practices. The difficulty with this, as noted at 7.3 above, is that the project appears to be operating in a policy vacuum. Neither the board nor the PSC, nor DHM before them, ever clearly articulated an understanding or a purpose beyond that of the range of services delivered by the project that all are familiar with, except the SDI application for 2008/09.

While the particular parts of the Workplan of concern to the board, (derived of course from the SDI Application submitted by Wolfville Historical Society on behalf of the Passage partners) were spoken to in the Introduction to the Workplan, as a way to minimise the amount of work on these items and with the object of mollifying those concerns, this turned out to be unacceptable to the board.

The communication received from G. Hammond suggested that future ANSM applications for partnering with CHIN would be contingent on three compliant actions by the PSC (Wolfville not being recognised by CHIN as an acceptable organisation for that application). The first and last of these are acceptable by PSC without hesitation. The second contained three sub-items and required PSC to drop from the 2009 Workplan the elements of Training, Exhibits and Marketing, and Position Papers, as described in the Workplan Introduction. Of the Position Papers listed, two are complete and the third not started, but in any event, all three have been or might have been written by volunteer members of PSC for their own information, to be published or not as they might determine. Thus the preparation of Position Papers is not an issue over which the board can expect to have influence. The possibility of dropping the remaining two items affects Wolfville's liability in respect to the SDI contract. At the meeting it was not possible to resolve that.

The first of the three compliant actions required the Passage Collections Coordinator, when attending the CHIN PMA and CMA conferences, to attend only as a representative of PSC and not as an ANSM representative. No problem on the part of PSC with that. The third compliant action was that D. Watts, as chair of the PSC, agree to join the new ANSM Collections Management Advisory Committee, to assist that committee in the work it has been mandated to do in 2009. No problem here either - D. Watts had earlier asked to be invited to join that committee, seeing that as an opportunity to help develop a very necessary long term plan for the project, and relieving him of the great commitment of work he was voluntarily prepared to carry out in preparing the third, un-started Position Paper referred to above, which would have done what in fact the new CMAC will do in response to its mandate for 2009.

The resolution of the matters laid out above will allow the project to be returned to ANSM, which is where truly it belongs. Progress was made today.
G. Hammond was asked to investigate why Passage earnings cannot be somehow accommodated within the financial framework of ANSM, and to offer a more acceptable recognition of them. PSC's reservations having been heard, given the existence of such reserved funds in two member Societies, acceptable to CRA and Charities Directorate in both cases and which had been described to him during the discussions today. On their part, PSC will request Wolfville to determine the funder's response to its omitting certain work elements from the approved SDI application.


9.0 Next Meeting Date: April 23, 2009, pre-ANSM conference. Location:TBA


Note: Following the meeting, D. Watts asked P. Collins and K.Kierstead to remain. Omission of work from the Workplan was discussed and will be reported in a separate communication.